Ways To Improve Your Customer Relations
Sunday, Aug 23, 2020, 7:54 am
By:
James Fraser
If you have a rock solid marketing plan and no shortage of leads, but still don’t make that many sales, don’t be surprised. There’s one aspect that you have not yet covered; and once you do, you’ll be bringing in more sales than you can handle. In the following paragraphs, we will be addressing three easily applicable ways for you to improve your customer relations.
So, if maintaining good customer relations is actually one of your weak points, read on; you won’t be disappointed.
#3 Don’t Be Too Sale-oriented
True, most people say that a good salesman keeps his eyes on the prize but, there is one misunderstanding here. The true prize is not the sale; it is the customer. If you get the customer, you get regular sales. This is why when talking to a customer, it is important that you don’t rush in and bombard them with offers and products; it is often perceived badly and will turn them off from dealing with you. Instead, try to focus more on general conversation, show them that you care, maybe relate to one of their experiences. Then, after you feel that you both are a little bit on the same page, ease them into the sale. Whether you make the sale or not doesn’t matter because that way, you’ll be making a friend who can turn to your company any time.
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